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Updating Your Contact Information

Your New Favorite Way to Bank Is Almost Here!

We are excited to announce that our upcoming digital banking platform will enhance your banking experience and provide new and improved features. As a valued customer, we want to make sure that you have a smooth and seamless transition during this process. It is crucial that we have your most up-to-date contact information so that you will be able to successfully login to our new Digital Banking System. This includes your phone number and email address.


Updating your Contact Information Is Quick and Easy

  1. Log in to online banking (not mobile banking)
  2. Click 'Profile' in the upper right corner of the online banking screen
  3. Click 'Edit' next to 'Email and Phone'. If your information is correct, you can click 'Cancel'. If your information is not correct, you can update your information and click 'Save'


By updating your contact information, you will:

Stay up to date

Avoid missing important notifications about your account.

Maintain financial records

Ensure that you continue to receive your bank statements and other important documents.

Be prepared for new features

You will be ready to take advantage of new banking features and services as they become available.

Need Assistance? We Are Here For You.

Please visit your local CNB Bank & Trust branch and have one of our Universal Bankers assist you with updating your information.

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