We are in this together.
CNB Bank & Trust, N.A. Coronavirus (COVID-19)
Hardship Relief Program
Since the 1850’s CNB Bank & Trust has fought through challenges and celebrated successes with our customers and communities. As we face COVID-19, our commitment to our customers, communities and staff is to weather this storm together.
The Coronavirus causes serious health and safety concerns. While necessary for the health of our community, the long-term result of sheltering-in-place is beginning to have an effect on the economy.
During the shelter-in-place order, CNB has been recognized as an essential business in the communities we serve. To ensure CNB customers continue to receive the quality of service they have grown to expect, our drive-ups are open and all of our digital banking options are available allowing access from your cellphone or computer. If you have a question, please don’t hesitate to call your local CNB branch or email us at firstname.lastname@example.org. We are here for you.
Today’s challenge is unprecedented in human history. With that understanding, CNB has crafted several Coronavirus hardship relief options. These options are designed to address the financial hardships caused by COVID-19. For further details on relief options, call your CNB branch. Visit www.cnbil.com/Resources/atmbranch-locator/ for a complete listing of our locations and hours. Our team is standing by to answer your questions.
Thank you for your patience as we navigate this difficult time. Please stay safe and know we are in this together.
Please note: CNB will never ask you to reveal or confirm any personal or account information from an email.
The following drive-ups have been temporarily closed: Shipman and Jacksonville- W. State.
CNB is taking preventive action to help ensure the health and safety of customers and employees. As a reminder, all branch lobbies are currently offering limited services; call your local branch with any questions you may have during this time. Our Shipman branch and Jacksonville – W. State St. branch will be closed through April 7, 2020. Please continue to use our drive-up windows for all transactions.
To help our customers stay informed here are some updates happening in the world today to keep you up to date on the latest news about COVID-19.
- Congress struck a deal to deliver $2 trillion in government relief.
- Visit the link below for the most recent updates on COVID-19 in Illinois.
- The Tokyo 2020 Olympic Games have been postponed indefinitely.
- What you can do during the shelter-in-place and stay-at-home order from Gov. Pritzker.
Remember to wash your hands for at least 20 seconds and to stay at least six feet away from people at all times.
Learn more of the latest facts at CDC.gov.
Coronavirus Disease 2019 (COVID-19) | CDC
A Message from CNB | COVID-19 Update
Dear Valued Customer –
We want to assure you that CNB is taking considerable measures to help ensure your well-being and protection as you visit our branches. As a reminder, all lobbies are currently offering limited services; call your local branch with any questions you may have during this time. Please continue to use our drive-up windows for all transactions.
As recommendations are issued from the Centers for Disease Control (CDC), we will continue to monitor updates from the CDC site about the coronavirus and possible impact within our communities.
- If you are experiencing financial difficulty with your loan payment as a result of the coronavirus instance, please contact us using the information below: Mortgage payment assistance: Contact your mortgage loan officer at 866-502-4209.
- Consumer / small business loan assistance: Contact your loan officer at your local branch: Locations
Best Banking Practices
CNB offers options to choose from to access your accounts and meet your banking needs without visiting a branch:
- Online banking– Check balances, pay bills and transfer funds.
- Mobile banking– Check balances, pay bills and transfer funds. Set up alerts with Notifi, to guard against increased fraud.
- ATMs– Get cash, transfer funds and check balances. Locations
You can join us by being proactive! Learn the latest facts at CDC.gov.
FDIC: Insured Bank Deposits are Safe; Beware of Potential Scams Using the Agency's Name
In light of recent developments related to the coronavirus, the Federal Deposit Insurance Corporation (FDIC) is reminding Americans that FDIC-insured banks remain the safest place to keep their money. The FDIC is also warning consumers of recent scams where imposters are pretending to be agency representatives to perpetrate fraudulent schemes.
CNB’s Connection to CBAI
CNB Bank and Trust, N.A. is a part of the Community Bankers Association of Illinois (CBAI). CBAI helps community banks stay up to date on the constant changes in banking and professionally lobbies for the Illinois community banker. In today’s blog post we will be covering some information about CBAI to help you learn more about CBAI.
Background on CBAI
The Community Bankers Association of Illinois was developed in 1974. Today, CBAI represents 400 Illinois financial institutions and 150 associate members. CBAI creates money-saving opportunities for its members and also provides excellent educational seminars and schools to its members. All the institutions that are part of CBAI believe “that community banks must survive due to their role as primary lenders to consumers and the small businesses that create more new jobs than any other sector of our economy.”
What does CBAI Offer Consumers?
CBAI offers debit/ATM network services to all its member institutions. CNB is happy to have SHAZAM as our debit/ATM network service. SHAZAM is a single-source provider of debit card, fraud prevention, security, and marketing.
If you enjoy CNB’s promotional products or always look forward to getting a CNB pen when you visit one of our locations, you can thank CBAI for providing us with Regency 360. Regency 360 provides us with all of our office supplies, promotional products, and apparel.
Every year, CBAI also offers many scholarships to local high school seniors around Illinois. Be sure to be on the lookout for upcoming scholarship opportunities for your son or daughter from CBAI.
CNB’s Personal Connection
Shawn Davis, President & CEO of CNB Bank & Trust, N.A.was recently elected as the first vice-chairman of the Community Bankers Association of Illinois. Davis also serves on the CBAI Board of Directors and the Strategic Planning Committee.
To learn more about CBAI please click here.