CNB Bank & Trust, N.A. announced the promotion of Matt Cors to Senior Vice President & Chief Experience Officer (CXO).
Cors has over two decades of experience and brings a wealth of knowledge to his new role. Throughout his career, Cors has played a pivotal role in key initiatives, including coordinating a core conversion, streamlining loan processing and servicing, and spearheading transformative projects in retail banking. His commitment and leadership have been evident since he joined CNB in 2019 as the Senior Operations Officer, quickly rising to the role of Senior Retail Mortgage Loan Operations Officer. Most recently, Cors has excelled as the Senior Consumer Loan Operations Officer, overseeing the residential mortgage loan division.
Cors holds a Bachelor of Arts degree with a major in political science and a minor in business administration from Illinois College. Additionally, he is a distinguished graduate of the Graduate School of Banking at the University of Wisconsin Madison.
As Chief Experience Officer, Cors will play a pivotal role in shaping and implementing a unified customer experience strategy across the Bank. His responsibilities include ensuring that the overall customer experience aligns seamlessly with the Bank’s strategic goals. Andrew Tinberg, President & CEO of CNB, stated, “I am thrilled to announce the well-deserved promotion of Matt Cors to the role of Chief Experience Officer at CNB Bank. Matt has consistently demonstrated unparalleled dedication to enhancing our customers' journey, and his innovative approach aligns seamlessly with our commitment to delivering exceptional service. As we continue to prioritize and elevate the customer experience, I am confident that Matt's leadership will play a pivotal role in driving our vision forward.”
An active member of the community, Matt lives in Jacksonville, IL, with his wife and 2 girls (8, 4) who keep him busy.
CNB | NMLS #: 637573
Matt Cors | NMLS #: 1924870